Home         Contact Us         About Us         FAQ              PW : Login     New user    
 
  Brand
 
  FAQ
 
 
  1. What are the delivery charges for orders from the Online Shop?

    Worldwide standard delivery from our Online Shop is completely free! If you would like to receive the goods faster, you can select and pay for a faster delivery method in many countries.

  2. Which payment methods are accepted in the Online Shop?

    In all countries we accept payment by credit card (Visa, Euro/Master, and American Express) by PayPal.

  3. How long will delivery take?

    SHIPPING
    Air mail (Registered) free
    EMS
    Germany
    10 working days
    4 - 7 working days
    Europe (EU)
    10 -15 working days (standard delivery)
    6 - 10 working days
    Europe (Non-EU)
    10 - 15 working days (standard delivery)
    5 - 10 working days
    Japan
    5-9 working days (standard delivery)
    2 - 5 working days
    Australia
    8 - 13 working days (standard delivery)
    4 - 7 working days
    Asia
    5-11 working days (standard delivery)
    4 - 7 working days
    USA
    7-15 working days
    4 - 7 working days
    Canada
    7-15 working days
    4 - 7 working days
    Central and South America
    4-15 working days
    Africa, Far East, Pacific Islands
    Up to 2 weeks (standard delivery)
    4 - 7 working days


  4. All items are guaranteed 100% genuine and authentic?

    AUTHENTICITY All items are guaranteed 100% genuine and authentic. We do not sell products that infringe on the intellectual property rights of others. We are Top Rated Ebay Seller trendyground2009 and My Poupette Recommended Seller Buyers are protected with full money back guarantee on authenticity. All pictures of this item are taken by us and are of the item up for sale/auction.

  5. What exactly happens after ordering?

    After ordering you will promptly receive an order confirmation by email. After processing the order the package will then be sent the same day, or at the latest, the following work day. You will receive a Tracking no. by Hongkong post.

  6. Do I have to pay a customs duty for the goods if I order from Trendyground?

    Usually, we will mark as gift value of $10 USD for each shipment, after a shipment reaches your country it might not be subject to import duties and taxes.Customs policies vary widely from country to country, contact your local customs office for further information. Please be aware that cross-border shipments are subject to opening and inspection by customs authorities.


 

 
All content © copyright 2011 Trendyground. All rights reserved.